GenCare Service Agreements

It is a common fear; what happens if a critical system goes down? How will you handle the unbudgeted service costs? Our GenCare Service Agreements can help reduce the stress and fear of unknown events and issues.

Structured to provide you with maximum flexibility to keep your business running and support you when you need it most. With different support levels to choose from you can feel confident in knowing there is an option best suited for your organization, as well as having the peace-of-mind in knowing that Genesis Integration will be there when you need us most.

We understand that the systems designed and installed by Genesis are vital to your business operations. That’s why we provide easy support access through our helpdesk guaranteed response with service call options, free freight on replacement parts or repairs, and ongoing training to ensure you fully understand how to operate your system.

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You’ll value the experience of working with us, as much as we enjoy the experience of creating collaboration within your organization. Our expertise and industry knowledge means we can work with you to help you choose the right service agreement for your company.

Choose our GenCare Service Agreements and we will make sure your business is connected.

Let’s build the best connected experiences!

Ready to discuss your unique audio visual integration needs, or any of our specific marketplace solutions?

From workplace environments, healthcare, education facilities and hospitality spaces, Genesis provides the tools your business needs to be unique, entertaining and engaging - ensuring you achieve your goals.