Managed Services

Utilizing our Managed Services program, means you will receive ongoing support for your system. Our on-site personnel will provide real-time support so you feel confident your equipment will always be in working order for your team, with limited downtime.

We assist in on-hand meeting support and room setup, allowing your meetings to run smoothly and seamlessly.

Our managed support services do not stop there. Videoconferencing and video calls are an important part of today’s business world. Working with ZOOM™, of which we are the only Canadian partner, we take responsibility for your entire video conferencing experience by providing predictable, effective communications, user-friendly tools and expert support when you need it.

The managed services from Genesis are all encompassing, with everything from system maintenance and setup, to cloud video conferencing. Our final component to this program is training and user adoption. Promoting user adoption is the key to successful deployment and ongoing use of any new technology.

We will provide your team with customized training on all of your integration needs, including audio and video conferencing, collaboration, healthcare and security solutions. We want you to feel confident in user adoption, and with our managed services solutions you will be.

With flexible options built around your specific needs, our goal is to work with you to drive efficiencies, increase collaboration, and enhance your business outcomes. Genesis provides all the benefits of a fully functional internal AV department, without the overhead costs.

Our managed support services enable your business to outsource your AV and collaboration needs with complete peace-of-mind. Genesis Integration offers proactive management of your assets, and provides you with complete confidence in the performance and maintenance of your audio visual system.

With our managed services we operate as an extension of your team. We ensure our personnel are properly trained to work at any client location. We also provide ongoing training and certifications, so you feel secure in the knowledge that your system is being managed by an expert team.

Why You Need Video Collaboration in Your Business

Technological advances have freed us from the boundaries of walls and borders, with most workplaces utilizing remote workers as well as offering work-from-home options. This new trend comes with its own set of challenges.

Video Collaboration is the answer. It allows you to be in the room no matter where in the world you might physically be, not to mention the ripple effects of increasing efficiency and productivity.