GenCare Service Agreements

Genesis GenCare - 2019 Q1

It is a common fear; what happens if a critical system goes down? How will you handle the unbudgeted service costs? Our GenCare Service Agreements can help reduce the stress and fear of unknown events and issues.

Structured to provide you with maximum flexibility to keep your business running and support you when you need it most. With different support levels to choose from you can feel confident in knowing there is an option best suited for your organization, as well as having the peace-of-mind in knowing that Genesis Integration will be there when you need us most.

We understand that the systems designed and installed by Genesis are vital to your business operations. That’s why we provide easy support access through our helpdesk guaranteed response with service call options, free freight on replacement parts or repairs, and ongoing training to ensure you fully understand how to operate your system.

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You’ll value the experience of working with us, as much as we enjoy the experience of creating collaboration within your organization. Our expertise and industry knowledge means we can work with you to help you choose the right service agreement for your company.

Choose our GenCare Service Agreements and we will make sure your business is connected.

Let Us Help Enhance Your Collaboration Ecosystem

Most AV Integration companies have a ‘room centric’ mindset. They want to fit-out your room with the latest and greatest in AV technology.

Our approach is very different.

We work with best-in-class partners to support your complete collaboration ecosystem and work with you to remove points of friction and improve your user experience and return on investment.